Allow me to reintroduce myself


Hello Reader,

Whether you’ve been on my email list for years or you’ve been here for a few minutes, I wanted to take a second to do a little re-introduction of myself and what you can expect when you see my name in your inbox (because trust me, being allowed in your inbox is a privilege I won’t take advantage of.)

So, hi, I guess. I’m Roxanne, and I’m the founder of The Shelter Shift and the Director at the Edgewater Animal Shelter in Edgewater, FL. I started this project (The Shelter Shift) after ten years in animal shelter management and over 20 years in animal rescue. I have watched shelter leaders and employees melt down, quit, and leave the industry completely. I have seen animal care slide, surrenders rise, and pretty much everything else in between.

Over the years, I’ve dedicated myself to helping animal shelters and rescues achieve better results, creating programs that benefit pets and employees, and advocating not only for the animals but also for the people who work so hard to save them.

When you see my name in your inbox, you can expect a few things:

Content: Tips, resources, and insights to help you run a less stressful operation.

Connection: Interactive content to make your experience not suck.

Support: I'm here to support you every step of the way – you can always respond to any email, and I’ll see it!

Thank you for being here!

Thank you

for following, reading, and being part of the solution to the animal crisis. You are appreciated.

Roxanne

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605 Mango Tree Dr, Edgewater, FL 32132
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The Shelter Shift

If you’ve been in this world long enough, you know sheltering isn’t just about housing animals. it’s about problem-solving, adapting, and constantly working to do better for the animals in our care. And let’s be honest, it’s not easy. Overcrowding, limited resources, burnout, these challenges can make even the most passionate among us feel overwhelmed. If you’re ready to be part of a new era in sheltering, I invite you to join us. Sign up for email updates, and you’ll be the first to know when the private group launches, get access to exclusive resources, and be invited to our first live discussion.

Read more from The Shelter Shift

Dog parks, lots of visitors and visits to Home Depot are a hard No. Hello Friends, We put together a one-page guide for new adopters covering the first 72 hours after bringing a dog home, what to do, what to skip, and how to set the dog up to actually decompress instead of spiral. Here is the complete blog post. It's the stuff most adopters need to hear and don't: keep the world small, watch before you train, secure the exits, don't take anything personally. Short enough to read in two...

Hello Reader, This is a HOT topic in shelter and rescue work right now. Managed intake sounds great on paper. It promises better planning, less overcrowding, and more thoughtful shelter decisions. But what happens when the animal needs help today? In my latest post, I’m breaking down the difference between open intake and managed intake, and why this conversation is not as simple as the polished talking points make it seem. Open intake shelters are often the safety net for animals no one else...

Let’s change the narrative. Hello Friends, Shelter dogs are not damaged. They are displaced. And they are waiting. I posted that this week, and it struck a nerve. Which tells me something important. We are still telling the wrong story. People walk into shelters and ask, “What’s wrong with them?” Almost never, “What happened?” That shift matters. A shelter dog is not a problem to fix. It’s a relationship to build. Some dogs need training. Some need patience. Some need structure. So do most...